Legal notice
Seller GRIT BRAIN INC.
Store Name: Kogakudo Camera
Representative Tadashi Nakagawa
Address SEED Bldg. 2F, 2-801 Kamisugeta, Meito-ku, Nagoya, Aichi, 465-0014, Japan
Phone Number +81-50-5236-7695
Email Address info@gritbrain.com
Support Hours 10:00 - 17:00 (Excluding Saturdays, Sundays, and Japanese National Holidays)
Selling Price The base price shown on each product page will be the selling price (inclusive of consumption tax).
Shipping & Handling Fees Shipping Fee: Free shipping *If shipping fees apply, it will be specified on the product page. Handling Fee: Free
Additional Charges (Other than product price) For international shipments, VAT, customs duties, and other taxes may apply in accordance with the laws of the destination country. These charges are the responsibility of the recipient.
Delivery Period Domestic (Japan): Delivered within 2-4 business days from the order date. International: Delivered within 4-7 business days from the order date. *Delays may occur due to transport conditions or customs clearance procedures.
Payment Methods & Timing Credit Card, Convenience Store Payment
Return Period & Policy We accept returns or exchanges only if the product has an initial defect or a flaw not mentioned in the product description. *Initial defect refers to a malfunction that affects the normal functionality of the product. Please contact us within 7 days of receiving the product and return it to us via cash-on-delivery (at our expense).
*Please note that we do not accept returns or exchanges for customer convenience.
Refund Policy A full refund will be issued after the product is returned to our store in its original packaging.
Return Shipping Policy The return shipping cost will be borne by us if the product is defective.