お買い物ガイド（送料・配送について）
1. お届け方法
日本国内向け：ヤマト運輸（宅急便、ネコポス）、日本郵便
2. 送料について
日本国内向け：基本送料無料 ※送料が発生する場合は商品ページに記載
3. お引き渡し時期について
注文日より３～４日前後でお届けいたします。
お届け希望時間帯は下記よりお選びいただけます。
｜9-12｜14-16｜16-18｜18-20｜19-21｜
For International Customers（海外のお客様へ）
Shipping Policy – Kogakudo Camera
1. Countries / Regions We Ship To
Europe: France, Germany, Netherlands, Spain, United Kingdom
Oceania & Americas: United States
2. Handling Time
1-2 business days
- Handling times may be extended during holiday periods.
3. Shipping Method
DHL / FedEx / Japan Postal Service
- Actual delivery times may vary due to destination customs or local conditions.
- One transaction number is issued per order.
- Orders with separate transaction numbers are shipped individually, each incurring its own shipping fee.
- To combine items in one shipment, please place them in the same shopping cart at checkout.
4. Shipping Fees
-
Shipping is included in the product price.
Please note: Additional shipping fees may apply for remote islands or specific countries. If extra charges are required, we will contact you before processing your order.
5. Additional Charges (Customs, Taxes)
Import duties, taxes, and customs fees may be applied by the destination country at the time of clearance. All such charges are the customer’s responsibility and must be paid according to local regulations.
6. Returned Shipments
Shipments may be returned due to customs issues, refusal of delivery, or incorrect address. In such cases:
- We will notify you that the package has been returned.
- Reshipment: Original shipping plus reshipping fees are payable by the customer.
- Refund: If you opt for a refund, original shipping and handling fees will be deducted from the amount reimbursed.
- Any carrier fees incurred during the return process are the customer’s responsibility.
For any shipping inquiries, please contact us at info@gritbrain.com
© Kogakudo Camera / GRIT BRAIN INC.